Summary
Protecting the individual’s privacy is crucial to the future of business. Your trust is of utmost importance to MytePro Technology Pte. Ltd. (hereinafter referred to as "We", “Us”, or “Our”). We are acutely aware of the significance of user privacy to you, and thus, we commit to taking appropriate security measures as required by laws and regulations to safeguard your information to the best of our ability. Under this premise, when you use our products or services, we may collect, use, store, and share your relevant information.
This Privacy Policy is closely related to the products or services provided by us that you use. Through this Privacy Policy, we aim to elucidate how we collect, use, store, and share these pieces of information when you utilize our products or services, as well as the means we provide for accessing, updating, controlling, and protecting this information. It is imperative that you carefully read this Privacy Policy, paying particular attention to the terms under which you consent to our collection, use, storage, and sharing of your relevant information, as well as the clauses concerning exemptions or limitations of liability. When necessary, please follow the guidelines outlined in this Privacy Policy to make choices that you deem appropriate. The aforementioned terms will be highlighted by bolding and underlining to draw your special attention.
By commencing the use of our products or services, you signify your agreement to our collection, use, storage, and sharing of your relevant information in accordance with this Privacy Policy. This Privacy Policy constitutes an integral part of the agreements such as the "MING YUAN CLOUD User Agreement" that we publish when providing products or services to you. Acceptance of any of these agreements implies your acceptance of this Privacy Policy.
If you are an individual user under the age of 18, please read and accept this Privacy Policy with the accompaniment of your legal guardian, and pay particular attention to the terms regarding the usage by minors.
For any questions, opinions, or suggestions regarding this Privacy Policy or related matters, please contact us at marketing@mytepro.com
1. Personal Information We Collect
When you use our products or when we provide services to you, we may collect the following information related to you. If you do not provide relevant information, you may not be able to register as our user, enjoy certain services we provide, or achieve the intended effects of the relevant services.
We may collect the following categories of Personal Information:
a. Information You Provide to Us:
When you register an account or use our services, you provide information to us, such as your name, email address, phone number, contact address, or bank card number, etc., which are personal information; or enterprise information such as full company name, unified social credit code, company address, industry, business scope, main business, etc.
b. Information We Obtain from You:
• Device or Software Information: We may collect information specific to your device or software (such as hardware model, operating system version, unique device identifier, and mobile network information including phone numbers). We may associate your device identifier or phone number with your account.
• Log Information: When you use our services or view content provided by us, we may automatically collect certain information and store it in server logs. This information includes: detailed usage of our services, such as your search query content; phone log information, such as your phone number, calling party number, call forwarding number, call time and date, call duration, SMS routing information, and call type.
• IP Address: Device event information, such as crashes, system activities, hardware settings, browser type, browser language, date and time of your requests, and referral URLs. Cookies that uniquely identify your browser or account.
• Location Information: When you use location-enabled services, we may collect and process information about your actual location (such as GPS signals sent by mobile devices). We may also use various technologies for location, such as sensor data from your device can provide information about nearby Wi-Fi access points and base stations.
• Unique Application Number: Some services include unique application numbers. When you install or uninstall related services or when these services regularly communicate with our servers (such as for software updates), the system will send this number and installation-related information (such as the type of operating system and application version number) to us.
• Local Storage: We may use mechanisms such as browser web storage (including HTML5) and application data caching to collect information (including personal information) from your device and store it locally.
• Cookies and Anonymous Identifiers: When you use our services, we and our partners may use various technologies to collect and store information, and in the process, may send one or more cookies or anonymous identifiers to your device. When you interact with services provided by us to partners (such as advertising services or features that may appear on other websites), we also use cookies and anonymous identifiers.
2. How We Use Your Personal Information
We may use the information collected during the process of providing services to you for the following purposes:
a. Providing Services to You: We use the collected information to provide services to you.
b. Identity Verification, Customer Service, Security Protection, Fraud Monitoring, Archiving, and Backup: Information may be used for identity verification, customer service, security protection, fraud monitoring, archiving, and backup to ensure the security of the products and services we provide to you.
c. Assisting in Improving Existing Services, Developing New Features to Provide Better Services: We may use the information to help improve existing services and develop new features to provide you with better services.
d. Understanding Your Personalized Needs to Provide Customized Service Content: We aim to understand your personalized needs to provide customized service content, such as language settings, location settings, and search results that are more relevant to you.
e. Providing More Relevant Advertisements to You Instead of General Advertisements: We may use the information to provide advertisements that are more relevant to you instead of general advertisements.
f. Combining Your Information from One Service with Information Provided by Other Services from Us or Affiliate Companies to Provide More Comprehensive Services to You: Your information from one service may be combined with information provided by other services from us or affiliate companies to provide more comprehensive services to you.
g. Providing Services to You, Recommending Products, Conducting Market Research, and Information Data Analysis: We may use the information to provide services to you, recommend products, conduct market research, and perform information data analysis.
h. For All Services That Require Account Sharing, We May Use the Name Provided in the Information You Provide to Us: Additionally, we may replace previously associated names with your account to ensure consistent identity across all your services. If other users know your email address or other information that can identify you, we may display your publicly available personal/company profile information to them, such as your name and photo.
To provide you with a better experience, improve our services, or for other purposes you agree to, we may use the information collected through one service for other services, in compliance with relevant laws and regulations. For example, information collected when you use one of our services may be used in another service to provide specific content to you or show you information that is relevant to you but not generally pushed. If corresponding options are provided in the relevant services, you may also authorize us to use the information provided and stored by that service for our other services.
3. Personal Information We May Share
Under the following circumstances, we may share your personal data with other companies, organizations, and individuals (including our subsidiaries and affiliates, collectively referred to as "third parties") for the following purposes:
a. Sharing with Affiliated Companies, Partners, and Third-Party Service Providers, Contractors, and Agents:
Providing our services to you;
Achieving the purposes described in the "How We May Use Information" section;
Fulfilling our obligations stated in the introduction or in this Privacy Policy and exercising our rights;
Understanding, maintaining, and improving our services.
b. Business Transfers:
As our business continues to develop, we and our affiliated companies may engage in mergers, acquisitions, asset transfers, or similar transactions, and your information may be transferred as part of such transactions. We will notify you before the transfer occurs.
c. Legal Compliance and Protection:
Compliance with applicable laws and regulations;
Compliance with court judgments, rulings, or other legal processes;
Compliance with requests from relevant government authorities;
Use for purposes reasonably necessary to comply with applicable laws and regulations, safeguard public interests, or protect the personal and property safety or legitimate rights and interests of our customers, us, our group companies, other users, or employees.
d. Data Analysis and Commercial Utilization:
Without disclosing individual user privacy information, we and our commissioned affiliated companies and/or partners have the right to deduce, calculate, analyze, comb, and mine the entire user database for commercial utilization. We guarantee not to disclose or provide to third parties individual user registration information or non-public content stored by users when using our network services.
If we or our affiliated companies share your information with any of the aforementioned third parties, we will make efforts to ensure that such third parties comply with this Privacy Policy and any other appropriate confidentiality and security measures we require them to follow.
4. Cloud Sync Service
When you use our products, services, and websites with cloud sync service functionality, the terms of this Privacy Policy also apply.
Through our cloud sync feature, you can use certain internet services, including storing your cloud-synced content on your compatible devices and computers for access. Once you enable the cloud sync feature, your cloud-synced content will be automatically sent to us and stored by us, after which you can access this information or push it wirelessly to other devices or computers with cloud sync functionality enabled.
With the assurance of your information's security, you understand and agree that we will collect, use, store, and share your information through cloud services in accordance with the terms stipulated in this Privacy Policy.
5. Protection of Your Personal Information
We employ various security technologies and protocols to prevent information loss, improper use, unauthorized access, or disclosure. For instance, in certain services, we utilize encryption technology (such as SSL) to safeguard the information you provide.
However, please understand that due to technological limitations and the potential existence of various malicious practices, in the internet industry, even with our best efforts to enhance security measures, it is not always possible to guarantee the absolute security of information. You should be aware that the systems and communication networks you use to access our services may encounter issues beyond our control.
6. Removal of Your Personal Information
To the extent permitted by applicable law, you may have the right to request us to remove your Personal Information that we store on our systems. You may submit a deletion request to us at our contact details listed below.
We, without undue delay or within time period as stipulated under the applicable law, shall use reasonable effort to erase your Personal Data, or will use reasonable efforts to remove the means or personal identifiers by which the Personal Data can be associated with you as an individual, if:
a. the purpose for which Personal Data was collected is no longer being served by the retention of that Personal Data;
b. we are not otherwise permitted or required by applicable law to retain the Personal Data;
c. In case it is mandated by applicable law, based on your request to delete your Personal Data.
Please note that by requesting us to remove your Personal Data, we may not be able to continue providing you with some of our services and you agree that we will not be liable to you for any losses or damages arising out of or in relation to such termination of services.
7. Scope of Application
This privacy policy applies to all products and services provided by us and our affiliated companies, including services provided on other products or websites (such as advertising services), but does not include services with independent privacy policies (not incorporated into this Privacy Policy).
This Privacy Policy does not apply to services provided by other companies or individuals not affiliated with us or our affiliated companies, such as products or websites displayed in search results, websites that may contain our services, or other websites linked to our services. Our privacy policy does not cover the information processing practices of other companies and organizations that advertise our services or may use cookies, pixel tags, and other technologies to deliver and provide relevant advertisements.
8. Complaints
If you have any complaints regarding the handling of personal data, please contact us at marketing@mytepro.com. We will handle your complaints in a confidential manner. We will contact you within a reasonable time after receiving your complaint to discuss and outline options for resolving your complaint. If you have a complaint about the handling of your personal data and we fail to resolve it, you may lodge a complaint with the relevant regulatory authority. Any personal data collected by us in the course of handling or resolving your complaint will only be used for this purpose.
9. Others
If any provision of this Privacy Policy is found to be invalid or unenforceable for any reason, the remaining provisions of this Privacy Policy shall remain valid and enforceable.
In the event of any inconsistency or conflict between any provision of this Privacy Policy and any previously published user agreement, the provisions of this Privacy Policy shall prevail.
